Terms and Conditions of Sale
Please find our detailed Terms and Conditions here.
How to place an order
Most institutions have installed a formal procurement process. Please check with your administration, whether you are allowed to order simply by sending an email or whether an official purchase order needs to be issued.
For all orders, we need to know an invoice address, a delivery address, name and telephone number, and of course, what you want to purchase. Our support team is ready to help you to find the right equipment for your research needs.
If you are ordering from the EU except Germany we also need to know your VAT-Reg.-No.
Please send your order to us via email: firstname.lastname@example.org
How to submit payment
Prepayment by Credit Card
For credit card payment, we ask to pay via Stripe – a payment services provider for processing credit card payments securely, quickly and easily.
We will provide a unique link together with the invoice which takes you to a secure online checkout. You only need to enter your credit card details, along with a contact email address, when paying the invoiced amount in Euros.
Prepayment by PayPal
You need to request a pro-forma-invoice from us, where we will add an amount-dependent handling fee of 4%. Then you log into your own PayPal-account, choose “Send Money”, enter the sum. Our PayPal address is email@example.com. In the comment field please enter our invoice number.
Payment within 30 days by wire transfer after receiving the invoice
When paying from outside Germany you need to make sure that the full invoice amount in EURO is credited to our account. Please give our invoice number as reference. Our banking data are::
IBAN DE 9870 1500 0009 0827 5365
BIC SSKMDEMM (if 11 digits are required: SSKMDEMMXXX)